The Johannesburg Roads Agency (Pty) Ltd commenced its business on the 1st January 2001 with the City of Johannesburg being the sole shareholder. The JRA’s core competencies are the planning, design, construction, operation, control, rehabilitation and maintenance of the roads and stormwater infrastructure in the City of Johannesburg. The main responsibilities include the construction and maintenance of bridges, culverts, traffic signals, traffic signal systems, footways, road signage and road markings.
"The best city roads authority that enables economic growth and sustainability"
"We commit to provide quality roads that are accessible, safe and livable for our communities"
To plan, design, construct and maintain roads and roads infrastructure.
Our Core Values
|Respect||Gathering the customer, prioritising communities, ensuring equity|
|Accountability||The man in the mirror, responsible actions|
|Ubuntu||Compassion for communities and road users, empathy, humility|
|Cooperation||Working together, integration, collaboration and pooling resources|
|Honesty||Ethics, transparency, doing the right thing.|
Below is a schematic representation of the three pillars and the enablers that govern the JRA’s business. Customer service is the overarching benchmark that determines the level of success in the business operations. The JRA seeks to ultimately achieve the outcomes of safety, mobility and access for users of the road network.
For each of the key pillars that define the business of the JRA a set of focus areas have been identified. These will drive business operations for the next five years:
|Key service areas|
|Traffic regulatory infrastructure||
Our Customer Service Charter which we always strive to adhere to can be viewed here.